Airbnb FAQ
Thank you for considering Dhyana Cleaning as your maintenance providers for your Airbnb operation!
In order to aid you in your decision, we have provided you with a list of frequently asked questions on our Airbnb cleaning services.
In order to aid you in your decision, we have provided you with a list of frequently asked questions on our Airbnb cleaning services.
How much do you charge to clean a rental?
The price for a rental home that sleeps 1-3 people starts at $65 plus HST. The price is dependent on the length of time required to wash and dry sheets and towels, should laundry service be included, as well how many people your Airbnb accommodates and how long your guests are staying.
How much notice do you need to schedule a clean?
We will do our best to accommodate last minute requests, however in order to guarantee a scheduled clean we require at least 48-hour notice. When we are able to accommodate cleans booked with less than 24 hours-notice, we have a $50 rush charge, plus the regular charge to clean the rental.
The First Time We Clean the Rental
Whether you’re looking for one-time or regular service, our first visit consists of a thorough, top to bottom clean of the rental using our deep cleaning checklist. Please feel free to highlight any customized requests, so we can deliver a clean that is personalized to your unique needs. This appointment takes longer than on-going Airbnb cleaning, leaving your rental in a state that is easier to maintain on an on-going basis.
How long do you need to clean?
We require a five-hour window to schedule your Airbnb property, which means a check-in/check-out time of either 11-4p.m or 12-5 p.m.
The price for a rental home that sleeps 1-3 people starts at $65 plus HST. The price is dependent on the length of time required to wash and dry sheets and towels, should laundry service be included, as well how many people your Airbnb accommodates and how long your guests are staying.
How much notice do you need to schedule a clean?
We will do our best to accommodate last minute requests, however in order to guarantee a scheduled clean we require at least 48-hour notice. When we are able to accommodate cleans booked with less than 24 hours-notice, we have a $50 rush charge, plus the regular charge to clean the rental.
The First Time We Clean the Rental
Whether you’re looking for one-time or regular service, our first visit consists of a thorough, top to bottom clean of the rental using our deep cleaning checklist. Please feel free to highlight any customized requests, so we can deliver a clean that is personalized to your unique needs. This appointment takes longer than on-going Airbnb cleaning, leaving your rental in a state that is easier to maintain on an on-going basis.
How long do you need to clean?
We require a five-hour window to schedule your Airbnb property, which means a check-in/check-out time of either 11-4p.m or 12-5 p.m.
How do you access my Airbnb property?
We ask you to provide us with a key to keep on file, as well as any buzzer number/access codes/fob. We have a $50 lockout charge, which can be avoided by keeping a key on file at our office How does payment work? We accept payment through Visa, Master Card or American Express. If you choose to book service, we will send you an electronic credit card pre-authorization form. Payment is due, and will be processed, the day service is provided. |
100% Satisfaction Guarantee
If you aren’t 100% satisfied with our work, we will return within 48 hours to re-clean any areas in question, at no charge. Please notify us within 24 hours of your cleaning appointment, should you require a re-clean.
We hope this information will help you in finding the best fit for your operation. If you have further questions, contact us and one of our representatives will get back to you promptly. In addition, check out our AirBNB Resources page for useful tips and information to help achieve and maintain 5-star rating for your AirBnB.
We look forward to working with you!
The Dhyana Team
If you aren’t 100% satisfied with our work, we will return within 48 hours to re-clean any areas in question, at no charge. Please notify us within 24 hours of your cleaning appointment, should you require a re-clean.
We hope this information will help you in finding the best fit for your operation. If you have further questions, contact us and one of our representatives will get back to you promptly. In addition, check out our AirBNB Resources page for useful tips and information to help achieve and maintain 5-star rating for your AirBnB.
We look forward to working with you!
The Dhyana Team