How to Choose a House Cleaning Service in Toronto
There are literally hundreds of house cleaning service providers in Toronto to choose from, but finding the right house cleaner for your home is not a simple as calling the first company you see on Google. After all, you are opening your home to the housecleaner, and for some homeowners and Airbnb hosts in Toronto, you may even chose to provide them a key to access your house or condo in Toronto when you’re not around.
Before we provide you a checklist of what to look for in professional cleaning services in Toronto, the first thing is to define what is a “good cleaning service" to you as cleaning standards are different for each person.
At Dhyana Cleaning, we define “good cleaning service” to be someone who is trustworthy, thorough and makes good use of time. Professional cleaners should be able to meet high quality cleaning standards under tight time constraints. They should also be flexible and responsive to requests and feedback, able to understand their clients' individual needs and tailor service to those needs |
A step up for “good cleaning service” are home cleaners who provide “exceptional cleaning service”. An “exceptional cleaning service” is one that goes 'above and beyond' on a consistent basis, to deliver service that meets needs in unexpected (often unexpressed) ways. Examples replacing a shower curtain that has developed mold or mildew, during Easter, hiding chocolate eggs around the home for kids, arranging to have left over clutter/unwanted goods, picked up after a client moves (during a move-out clean), providing a case of beer and chips for a client who is having a party celebrating the start of hockey season or a healthy home-made soup for a client sick with the flu.
4 Steps to Choosing a Professional Cleaning Service in Toronto
- Define the scope. Determine your needs and expectations - how detailed and how often. Are you looking for a weekly, bi-weekly, monthly or a one-time clean (Click here to learn the factors that impact how often your home should be cleaned.). Make certain that everything you want done, will be done. If the cleaning crew needs to use a stepladder to get to the top shelf and dust, are they willing to do so? Will your furniture and lampshades regularly be vacuumed? What about under cushions? Is cleaning out the refrigerator extra? Are baseboards regularly dusted? Door and window casements? Are knickknacks dusted? How much to clean a finished-basement? How is the kitchen floor washed? Mop or hands and knees?
- Determine your cleaning budget. Will you be sharing the workload with the cleaner or is the cleaner responsible for all of the household chores.
- Check reviews and referrals. Look at reviews on sites such as Yelp, Homestars or Google +, as well as asking friends or relatives for referrals, is a sure-fire way to get a trusted opinion from someone with experience using the service.
- Insured and bonded. Ensure cleaner are bonded, covered by WSIB and the company has general liability insurance, should any damage occur within the home.